Question 1

How do I book a shoot?

Accepted Answer

Pick what you want on the Book page, choose a date that works, add your phone number and pay. Your booking shows up in your dashboard right away.

Question 2

Do I pay up front, and can I get a refund?

Accepted Answer

Yes, you pay when you book, which holds your date. If I cancel, you get a full refund. If you need to move the date, message me and we'll reschedule. Weather reschedules are always free.

Question 3

How long until I get my photos?

Accepted Answer

Usually 4 to 7 days, listed on each option. Message me if you need it sooner.

Question 4

How do I get my photos?

Accepted Answer

In a private online gallery. Sign in with Google, open Galleries in your dashboard and download single photos or all of them as a zip.

Question 5

Can I buy photos from a game I didn't book?

Accepted Answer

Yes. Team and event galleries are shared by link. Browse the watermarked previews and buy single photos or the full gallery for an instant full-resolution download.

Question 6

Where do you shoot?

Accepted Answer

All over Northeast Ohio: Cleveland, Akron, Medina, Strongsville, North Royalton, Parma and nearby. Farther trips are possible, just ask.

Question 7

How do graphic design orders work?

Accepted Answer

Pick a player graphic ($20), the 3-pack ($50) or a game day graphic ($20). Upload your player photos and any reference graphics, add the details and pay. You get a proof in 1-2 days, or within 6 hours with rush (+$15). Approve it or ask for changes, then download the final files from your dashboard. Motion SaaS ads start at $1,000; message me about those.

Question 8

How do I get photos from a game you shot?

Accepted Answer

Open the game gallery, tap + on the photos you want and check out. Any 20 photos are $35 and any 50 are $60; the cart picks the best deal for you. Downloads are full resolution with no watermark.

Question 9

Can I post the photos?

Accepted Answer

Yes. Once paid, photos are yours to share and print. Please don't add heavy filters, and a tag (@visuals_bynoah) is always appreciated.

FAQ

Questions and answers